Last updated: September 9, 2026
Approved refunds are available for eligible items when a return request is submitted within 7 calendar days of delivery.
Refund Eligibility
- The return request must be made within 7 calendar days after delivery.
- The product must be unused, unworn, unwashed and unaltered.
- Original tags, accessories and packaging must be included.
- Proof of purchase and the order number are required.
Non-Refundable Items
Personalized or made-to-order products, gift cards, final-sale items, and products damaged through wear, misuse, alteration or improper care are not refundable. Hygiene-sensitive items may also be excluded where permitted by law.
Inspection and Approval
Receiving a returned parcel does not automatically approve a refund. We inspect the item and notify you whether the refund has been accepted. We may reduce or refuse a refund if the returned item does not meet this policy.
Refund Method and Timing
Approved refunds are issued to the original payment method. Please allow approximately 7–10 business days after approval for processing; your bank or payment provider may require additional time.
Shipping Charges
Original delivery fees and return shipping costs are non-refundable unless the item was incorrect, damaged on arrival or confirmed defective. Customs duties and import taxes are not refundable by The Veyron Store.
Start a Request
Email Info@theveyronstore.uz within the 7-day period with your order number, reason for the request, and clear photographs where the item is damaged, defective or incorrect. Do not send a return until you receive return instructions.